1. Introduction

Welcome to our website. These Terms & Conditions (“Terms”) govern your use of this website and any services offered through it. By accessing or using the site, you agree to be bound by these Terms.

2. Who We Are & Services

Xborder BPO (“we”, “us”, “our”) is a business process outsourcing provider that connects companies with remote professionals. We offer services including IT support, finance administration, software development, technical support, marketing, and call center services.

3. Access & Use

3.1 You must be at least 18 years old or of legal age in your jurisdiction to use our services.
3.2 You agree to provide accurate and complete information and keep it updated.
3.3 You are responsible for maintaining the confidentiality of your account credentials and all activity under your account.

4. Scope of Services

4.1 We provide outsourcing services tailored to your business needs.
4.2 We may arrange online meetings and onboarding to help select and integrate remote team members.
4.3 All details will be outlined in a service agreement before commencement.

5. Payment Terms

5.1 Fees are determined in advance and documented in a formal agreement or invoice.
5.2 Payments must be made within the agreed term.
5.3 In case of late payment, services may be suspended and interest may be charged.

6. Termination & Cancellation

6.1 Either party may terminate the service agreement with prior notice as outlined in the agreement.
6.2 Any unpaid work completed prior to cancellation remains billable.
6.3 Upon termination, all access to services and accounts will be discontinued.

7. Intellectual Property

All content on the website, including logos, text, visuals, and other materials, is the intellectual property of Xborder BPO or its licensors. Use or reproduction without written permission is prohibited.

8. Confidentiality & Data Protection

8.1 All confidential information shared during our collaboration must be kept secure and not disclosed to third parties.
8.2 We handle personal and business data in accordance with our Privacy Policy and applicable data protection laws.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability is limited to the amount paid by the client for the relevant services in the 12 months prior to the claim.

10. Warranties

Our services are provided “as is” without any express or implied warranties. We do not guarantee uninterrupted access, specific results, or the accuracy of information on the website.

11. Changes to Terms

We reserve the right to amend these Terms at any time. Revised versions will take effect upon publication. It is your responsibility to review the Terms periodically.

12. Governing Law

These Terms are governed by the laws of the Netherlands. Any disputes will be settled by the competent courts in the Netherlands.

13. Contact

For questions or concerns regarding these Terms, please contact us via email or post. Our company address and contact details are available on the website.